Don’t Repave the Cow Path
Whenever an organization indicates they are considering automating an existing process, Convergent Results always has the same advice....
Our Founding Fathers Understood Change Management
My most recent read is The Quartet: Orchestrating the Second American Revolution, 1783-1789, by Joseph J. Ellis. It is the story of how...
Problem Solving, the Forge of Corporate Culture, Engages Employees
It happened again this past week! A client asked how you mold corporate culture. This was part of a brand new merger where the challenge...
Social Acumen of the Informal Leaders Accelerate Projects
In 2001, a group of IT project managers published the Manifesto for Agile Software Development. This was in response to a long history of...
What's an Expert
The point of the story is the difference between knowledge and experience. Our interconnected world is now full of easily accessed informati
A Core Management Tool: the Business Case
There are three principles to keep in mind with business cases. One, a business case in a living document that will grow (in accuracy and...
How To Turn Negative Feedback Into Positive Results
Nobody likes negative feedback. No matter how much you claim to want an honest critique, it stings. But this time of year -- when we're...
